Shipping Policy
SHIPPING POLICY
● PLEASE INSPECT YOUR ORDER UPON ARRIVAL! (To prevent damage to your order, do not use scissors when opening your postal/courier package or packaging).
● Save all "Love is like a Dress" original shipping package or packaging in case you need to request a Return.
● Do not remove any hang tags or tags from your item. Before removing any tags, please read Return Policy [See heading: "7-Day Return Policy - Domestic U.S.A."].
● To prevent damage to your item, do not pull the hang tags off your item; carefully use scissors to cut the hang tag plastic line fastener or string fastener.
● SATISFACTION GUARANTEED: If you are not completely satisfied with your order, please click the following link: [Satisfaction Guaranteed Policy].
SHIPPING - INTERNATIONAL
● We do NOT offer international Shipping services.
● We do offer domestic U.S.A. Shipping services for:
(a) U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands;
(b) U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address.
HOW LONG DOES IT TAKE TO PROCESS YOUR ORDER - DOMESTIC U.S.A.
● Once we receive your purchase order, please allow approximately 3 business days (Monday to Friday) and do not include holidays, for processing and shipping your purchase order. We do not ship on Saturdays or Sundays.
● Please note that there may be processing delays in shipping orders during: Company Sale Events, Peak Shopping Days, and Holidays. We do not ship on Saturdays or Sundays.
● You can always contact us for any Shipping question at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): SHIPPING QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
● Orders ship from our main and auxiliary warehouses (no public access):
(a) Our main warehouse (no public access) shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
HOW LONG DOES IT TAKE TO RECEIVE YOUR ORDER - DOMESTIC U.S.A.
● Once we deliver your order package to the shipping courier, please allow approximately an additional 3-5 business days (Monday to Friday) and do not include holidays, for delivery of your postal/courier package (U.S.A. Military 10-15 business days approximately for U.S.A. Military APO and FPO and DPO address). We do not ship on Saturdays or Sundays.
● You will receive a confirmation email from us, indicating we shipped your order.
STANDARD SHIPPING - DOMESTIC U.S.A.
● We have Standard Shipping - Domestic U.S.A.
● Please note that there may be processing delays in shipping orders during: Company Sale Events, Peak Shopping Days, and Holidays. We do not ship on Saturdays or Sundays.
● Orders cannot be changed, modified, or canceled after checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
**SHIPPING METHOD - DOMESTIC U.S.A.
● Orders ship from our main and auxiliary warehouses (no public access):
(a) Our main warehouse (no public access) shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
● Delivery times are ESTIMATED AFTER shipping and based on business days (Monday to Friday) and do not include holidays. We do not ship on Saturdays or Sundays.
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● Shipping Method - Continental U.S.A.: The lower 48 states and District of Columbia (Washington, D.C.)** |
Delivery Times Estimated |
Shipping Cost |
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• Standard Shipping: |
3-5 business days |
$8-$12.66 USD |
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● Shipping Method - Non-Continental U.S.A.: Alaska, Hawaii** |
Delivery Times Estimated |
Shipping Cost |
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• Standard Shipping: |
3-5 business days |
$12.66 USD |
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● Shipping Method - U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands** |
Delivery Times Estimated |
Shipping Cost |
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• Standard Shipping: |
3-5 business days |
$12.66 USD |
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● Shipping Method - U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address** |
Delivery Times Estimated |
Shipping Cost |
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• Standard Shipping: |
10-15 days |
$8.20 USD |
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**STANDARD SHIPPING - DOMESTIC U.S.A.
● Orders ship from our main and auxiliary warehouses (no public access):
(a) Our main warehouse (no public access) shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
● Once we receive your purchase order, please allow approximately 3 business days (Monday to Friday) and do not include holidays, for processing and shipping your purchase order. We do not ship on Saturdays or Sundays.
● Please note that there may be processing delays in shipping orders during: Company Sale Events, Peak Shopping Days, and Holidays. We do not ship on Saturdays or Sundays.
● Estimated delivery times are based on business days (Monday to Friday) and do not include holidays or weekends (Saturday to Sunday).
● Available to U.S.A. 50 states and District of Columbia (Washington, D.C.), including P.O. Boxes.
● Available to U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
● Available to U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address.
● Postal/courier delivery signature required on orders over $200 dollars USD, which means you will have to be present and sign for your postal/courier package upon delivery, or else your postal/courier package will not be delivered.
If you DO NOT want a postal/courier delivery signature requirement placed on your order, you can contact us by leaving a shopping Cart "Order Note" or by emailing us:
(1) On the shopping Cart "ORDER NOTE" section you can leave us this note (copy and paste): [DELIVERY SIGNATURE REQUIREMENT ON ORDER DECLINED], before pressing the "Checkout" button, which will take you to the checkout information page for your order; if you forget to leave us a shopping Cart "ORDER NOTE", immediately go back to the shopping Cart; you can go back to the shopping Cart as long as you do not press the "Pay Now" button for your order. Or,
(2) Email us at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): DELIVERY SIGNATURE REQUIREMENT ON ORDER DECLINED//ORDER NUMBER XXXX//
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS WITH DELIVERY TO YOUR ADDRESS)
Please be advised: By the time we access and read your email request, we may not be able to act on your email request, due to your purchase order may have already been processed for shipping.
NOTE: If you decline the postal/courier delivery signature requirement, you are agreeing to accept the consequence, if your ordered postal/courier package is stolen or lost upon delivery. [See Heading: "Love is like a Dress" company is NOT responsible for:"].
● All orders are subject to: Address Verification System (AVS) matching of your "order billing address" and, your "credit card or payment method statement billing address", on file with your bank or financial institution. Both billing addresses must match.
● Orders cannot be changed, modified, or canceled after checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
TRACKING YOUR ORDER - DOMESTIC U.S.A.
● Once your order is packed and labeled for shipment, you will receive an email notification with your tracking number and the shipping courier's business name:
(a) If your email notification indicates USPS (United States Postal Service), you can track the order by clicking the following link: [USPS - Track a Package];
(b) If your email notification indicates UPS (United Parcel Service), you can track the order by clicking the following link: [UPS - Track a Package];
(c) If your email notification indicates FedEx (Federal Express), you can track the order by clicking the following link: [FedEx - Track a Package].
● SHIPPING COURIER'S TELEPHONE NUMBERS:
(a) USPS (United States Postal Service) Customer Care Center: 1-800-275-8777
(b) USPS Domestic and International Tracking: 1-800-222-1811
(c) UPS (United Parcel Service) Customer Service: 1-800-742-5877
(d) FedEx (Federal Express) Customer Service: 1-800-463-3339
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
"LOVE IS LIKE A DRESS" COMPANY NOT RESPONSIBLE - DOMESTIC U.S.A.
● "Love is like a Dress" company is NOT responsible for:
(a) Delays in shipping with USPS (United States Postal Service) or UPS (United Parcel Service) or FedEx (Federal Express).
(b) If a postal/courier package is shipped back to us due to an incorrectly entered address or undeliverable address recorded on our website.
(c) If a postal/courier package is shipped back to us due to a postal/courier delivery signature requirement placed on your order.
(d) Purchase Order re-shipping costs, whether or not shipping was free or charged, unless we made a mistake.
(e) Damaged or lost or stolen postal/courier package.
(f) Postal/courier package marked by the shipping courier as delivered.
● If the shipping courier tracking shows that your postal/courier package was delivered:
(a) Look for a Notice of Attempted Delivery. Read the Notice and if applicable, indicate on the Notice your postal/courier package delivery preference, and place the Notice back where the shipping courier left it.
(b) Ask your family members or roommates or neighbors if they accepted your postal/courier package delivery.
(c) Contact the shipping courier and give them your postal/courier package "Tracking Number" from the email notification we sent you and ask the shipping courier how you can get your postal/courier package.
(d) Shipping courier may attempt to re-deliver your postal/courier package: Check again the next day, at the end of the day (11:00 P.M.).
FILING A CLAIM WITH SHIPPING COURIER - DOMESTIC U.S.A.
● To file a claim with the shipping courier, please click the following links:
(a) USPS (United States Postal Service) - File a Claim: Domestic Shipments
(b) UPS (United Parcel Service) - File a Claim
(c) FedEx (Federal Express) - File a Claim
QUESTION ABOUT SHIPPING - DOMESTIC U.S.A.
● You can always contact us for any Shipping question at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): SHIPPING QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 04/03/2024 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.