- In stock, ready to ship
- Inventory on the way
● Description:
Handbag tote bag with wristlet wallet.
• High-Quality Faux Leather
• Faux Snakeskin Embossed Trims
• Gold-Tone Hardware
• Interior Details: A Wall Zip Pocket, Two Slip Pockets
• Exterior Details: A Back Zippered Pocket
● Made In: China
● Handbag Measurements:
• Handbag Approx. Size: Length 11 13/16", Height 11", Width/Depth 5", Handle Drop 11"
• Wristlet Wallet Approx. Size: Length 7 1/2", Height 4", Width/Depth 1", Strap Drop 4 1/2"
● IMPORTANT:
• Cleaning care read manufacturer's instructions.
• Patterns and Embellishments may vary.
• Colors and Materials may have natural variations.
• Colors and Materials may vary from different viewing devices and lighting.
LAUNDRY CARE ACCESSORIES RECOMMENDATIONS
1. WASHING CLOTHES - ACCESSORIES
We Recommend the following methods to get the longest life out of your clothes.
WASHING METHOD 1 - HAND WASH - ACCESSORIES
List sorted by lowest cost to highest cost:
1. Accessories coming soon.
WASHING METHOD 2 - MACHINE WASH - ACCESSORIES
List sorted by lowest cost to highest cost:
1. Mesh Laundry Wash Bags: NILU brand; 1 Small bag, 2 Medium bags, 1 Large bag; available at this link: [www.amazon.com/nilu]; SKU/ASIN: B082WMKNDF).
(a) Why Nilu brand Mesh Laundry Wash Bags:
• Made of high-quality durable polyester.
• Honeycomb mesh material helps soap and water flow easily through inside.
(b) What is Mesh Laundry Wash Bags:
• Helps prevent clothes wear and tear, from washing machine agitators/impellers and other clothes fasteners and sequins.
WASHING METHOD 3 - DRY CLEAN - ACCESSORIES
List sorted by lowest cost to highest cost:
1. Accessories coming soon.
2. DRYING CLOTHES - LOCATIONS - EQUIPMENT AND ACCESSORIES
We Recommend the following methods to get the longest life out of your clothes.
DRYING METHOD 1 - HANG DRY OR LINE DRY - LOCATIONS
1. Grade Floor or Upper Level Floor (Living room or family room or bedroom).
Equipment: Freestanding drying rack.
2. Garage.
Equipment: Clothesline or ceiling drying rack or freestanding drying rack.
3. Outdoors.
Equipment: Clothesline or freestanding drying rack (weather permitting).
4. Basement. "Not Recommended". Clothes will smell musty (smelling of dampness, decay, or lack of fresh air).
Equipment: Clothesline or ceiling drying rack or freestanding drying rack.
DRYING METHOD 1 - HANG DRY OR LINE DRY - EQUIPMENT AND ACCESSORIES
List sorted by lowest cost to highest cost:
1. Freestanding Drying Rack: Daytek brand; portable winged drying rack indoor/outdoor; available at this link: [www.tractorsupply.com/tsc/product/daytek-winged-laundry-drying-rack-dark-gray-a02843114]; SKU: 172675899).
2. Freestanding Drying Rack: Daytek brand; portable umbrella clothesline indoor/outdoor; available at this link: [www.tractorsupply.com/tsc/product/daytek-portable-clothesline]; SKU: 193622999).
3. Freestanding Drying Rack: Daytek brand; portable 3 tier tower drying rack indoor/outdoor; available at this link: [www.tractorsupply.com/tsc/product/daytek-3-tier-tower-laundry-drying-rack-dark-gray-a02843116]; SKU: 172676099).
DRYING METHOD 2 - MACHINE DRY / TUMBLE DRY - ACCESSORIES
List sorted by lowest cost to highest cost:
1. Wool Dryer Balls: NILU brand; 6 XL Balls; 100% Pure New Zealand Wool; available at this link: [www.amazon.com/nilu]; SKU/ASIN: B08NPZXWDP.
(a) Use 3 to 4 wool dryer balls for small/medium loads, 6 and more for large loads.
(b) Why Nilu brand Wool Dryer Balls:
• Made from 100% organic New Zealand lamb's wool.
(c) What is Wool Dryer Balls:
• Great alternative to liquid fabric softener, dryer sheets, and plastic hedgehog dryer balls.
• Helps softens laundry naturally. Cares for your fabrics, skin, and health.
• Helps to eliminate static cling from your cloths, towels, sheets, and more.
• Helps to eliminate wrinkles, reduce twisting, tangling, lint, and pet hair.
3. QUESTION ABOUT LAUNDRY CARE ACCESSORIES RECOMMENDATIONS
You can always contact us for any Laundry Care Accessories Recommendations question at:
• Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
• Subject (copy and paste): LAUNDRY CARE ACCESSORIES RECOMMENDATIONS QUESTION
• Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 02/15/2023 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.
SATISFACTION GUARANTEED POLICY
SATISFACTION GUARANTEED - DOMESTIC U.S.A.
"Love is like a Dress" is on a mission to make you happy, and we will not rest, until we have succeeded. We will do everything we can, to make sure, your shopping experience with us is easy and enjoyable. Here is what you can expect from "Love is like a Dress":
1. BEFORE THE SALE
● Our [Lowest Price Guaranteed - Competing Website Policy] gives you assurance that you are getting the best deal from local qualifying competing independently operating online boutique websites. Here is our promise to you:
"If you find the identical item and in-stock and available for purchase for a better price on another local qualifying competing independently operating online boutique website, we will match their current price in USD dollars if you have not yet ordered the item from us or, we will credit you the difference if you purchased the item from us within the last 7 days. We will only honor requests submitted directly from the person who made the purchase."
2. AT THE SALE
● We sell only quality products from reputable manufacturers. We sell only new products - no refurbished, no open-box items, no used items - everything is BRAND NEW.
● Some reputable manufactures distribute their products "as is" (no warranties) and some reputable manufactures distribute their products with warranties.
● We do not guarantee jewelry, items shrinking, etc.
To practically eliminate SHRINKING, please click the following link: [Laundry Care Accessories Recommendations]
● We have a 7-day Return Policy, which means you have 7 days from shipping courier's tracking delivery date of your ordered item to request a Return.
● We have made every effort to display as accurately as possible the colors and materials of our products that appear at our website [www.loveislikeadress.com]. We do not guarantee that your computer monitor's display of any color or material will be accurate.
● The personal information and credit card information you provide us, is safe and secure, and we promise to protect your privacy.
3. AFTER THE SALE
● We will ship your order within 1-2 business days and keep you updated on the status every step of the way.
Our Shipping Policy provides assurance that we will take care of you, in the off chance that you have any problems with your purchased order delivery, please click the following link: [Shipping Policy].
● Our Return Policy provides assurance that we will take care of you, in the off chance that you have any problems with your purchased item, please click the following link: [Return Policy].
● Our Price Adjustment - In-House Item Policy provides assurance that we will take care of you, in the off chance that you have any problems with your purchased item, please click the following link: [Price Adjustment - In-House Item Policy].
QUESTION ABOUT SATISFACTION GUARANTEED - DOMESTIC U.S.A.
● You can always contact us for any Satisfaction Guaranteed question at:
• Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
• Subject (copy and paste): SATISFACTION GUARANTEED QUESTION
• Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 01/30/2024 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.
LOWEST PRICE GUARANTEED - COMPETING WEBSITE POLICY
LOWEST PRICE GUARANTEED - COMPETING WEBSITE - DOMESTIC U.S.A.
● "Love is like a Dress" compares our prices to our competitors prices on a regular basis to make absolutely sure that we are giving you the very best prices.
● But just in case we have overlooked something, here is our promise to you:
If you find the identical item and in-stock and available for purchase for a better price on another local qualifying competing independently operating online boutique website, we will match their current price in USD dollars if you have not yet ordered the item from us or, we will credit you the difference if you purchased the item from us within the last 7 days. We will only honor requests submitted directly from the person who made the purchase.
● Competitor's item must be the identical item and in-stock and available for purchase from an authorized U.S.A. dealer located in the:
● Continental U.S.A. - The lower 48 states and District of Columbia (Washington, D.C.); or
● Non-Continental U.S.A. - Alaska, Hawaii.
In addition:
● Clothing, Shoes, and Accessories: The item must contain the same components, and must be brand new (not secondhand or refurbished or a knockoff).
● Skincare, Beauty, Makeup items: The item must contain the same components, and must be brand new (not secondhand or refurbished or a knockoff).
● Other General Merchandise: The item must contain the same components, and must be brand new (not secondhand or refurbished or a knockoff).
● Competitor's item must be eligible for shipping to customer’s location.
● The Lowest Price Guaranteed - Competing Website applies to the TOTAL cost (including shipping or delivery, processing, handling, taxes, and any other applicable costs) to purchase and deliver the item to your location.
● We do NOT "match their current price" on items listed on NON-boutique related websites, such as but not limited to:
● Amazon
● eBay
● Etsy
● Daily Deal websites
● Second-Hand Clothing websites
● Auction websites
● Member-Only websites (i.e., websites that require a periodic membership fee).
● Going-out-of-business websites
If the website is not a local qualifying competing independently operating online boutique website, it does not qualify.
The Lowest Price Guaranteed - Competing Website applies to items offered on the internet via e-commerce websites. It does not apply to private party sales or items sold at "brick-and-mortar" stores.
● The Lowest Price Guaranteed - Competing Website does not apply to obvious pricing errors or, clearance items or close-out items (since they are one-of-a-kind and priced according to their condition).
● We reserve the right to verify the competitor's internet e-commerce website item availability and ship to your location availability and price (including shipping or delivery, processing, handling, taxes, and any other applicable costs) before issuing you a credit if you have not yet ordered the item from us or, a credit for the difference if you purchased the item from us within the last 7 days.
● We reserve the right to refuse to "match their current price" if we would incur a financial loss, which means the amount of gross profit we would recognize on the sale of the item is a financial negative figure: Your purchase price from us less our costs to sell you the item.
START A LOWEST PRICE GUARANTEED - COMPETING WEBSITE REQUEST - DOMESTIC U.S.A.
● To be eligible for the Lowest Price Guaranteed - Competing Website, you must meet the conditions as stated herein.
● To start a Lowest Price Guaranteed - Competing Website request, you can contact us at:
• Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
• Subject (copy and paste): LOWEST PRICE GUARANTEED//COMPETING WEBSITE REQUEST//REFUND OPTION X//
• Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
● To complete "//Refund Option X//":
[See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."] or
[See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
● In the body of the email include the following details:
• Your first and last name
• Your e-mail address
• "Love is like a Dress" item style number and name of the item you would like to purchase and,
If you already purchased the item from us within the last 7 days, also INCLUDE your order number and date of purchase.
• Competitor's item style number and name of the item you would like to purchase.
• Competitor's item price in USD dollars (including shipping or delivery, processing, handling, taxes, and any other applicable costs) to deliver the item to your location.
• Competitor's direct Website address (URL) to the item you would like to purchase.
REFUND OPTION 1 - CREDIT ORIGINAL PAYMENT METHOD - DOMESTIC U.S.A.
● This refund option is not available.
REFUND OPTION 2 - WEBSITE STORE ACCOUNT CREDIT - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Lowest Price Guaranteed - Competing Website Policy.
If you do not make a choice, when starting a Lowest Price Guaranteed - Competing Website request email as stated herein, the default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
● We will notify you by email once we have verified the eligibility of the competitor's internet e-commerce website item that you requested the Lowest Price Guaranteed - Competing Website, and whether your request was approved or not.
● If approved, the Lowest Price Guaranteed - Competing Website item refund credit is issued in the form of a [www.loveislikeadress.com] Website Store Account Credit.
NOTE: You must have an account with password on our website [www.loveislikeadress.com].
● Website Store Account Credit will expire 5 years from the date issued.
● If your order is a little more than your Website Store Account Credit is worth, an additional form of payment will be required at checkout.
● Email notifications and communications will be sent to your:
(a) Lowest Price Guaranteed - Competing Website request email address if you have not yet ordered the item from us or,
(b) If you purchased the item from us the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your use of the Website Store Account Credit constitutes your agreement to our [Terms of Service].
REFUND OPTION 3 - EMAIL STORE CREDIT CODE - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Lowest Price Guaranteed - Competing Website Policy.
If you do not make a choice, when starting a Lowest Price Guaranteed - Competing Website request email as stated herein, the default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
● We will notify you by email once we have verified the eligibility of the competitor's internet e-commerce website item that you requested the Lowest Price Guaranteed - Competing Website, and whether your request was approved or not.
● If approved, the Lowest Price Guaranteed - Competing Website item refund credit is issued in the form of a [www.loveislikeadress.com] Email Store Credit Code.
● Email Store Credit Code will expire 5 years from the date issued.
● If your order is a little more than your Email Store Credit Code is worth, an additional form of payment will be required at checkout.
● Email notifications and communications will be sent to your:
(a) Lowest Price Guaranteed - Competing Website request email address if you have not yet ordered the item from us or,
(b) If you purchased the item from us the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your use of the Email Store Credit Code constitutes your agreement to our [Terms of Service].
QUESTION ABOUT LOWEST PRICE GUARANTEED - COMPETING WEBSITE - DOMESTIC U.S.A.
● You can always contact us for any Lowest Price Guaranteed - Competing Website question at:
• Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
• Subject (copy and paste): LOWEST PRICE GUARANTEED//COMPETING WEBSITE QUESTION
• Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 01/30/2024 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.
PRICE ADJUSTMENT - IN-HOUSE ITEM POLICY
PRICE ADJUSTMENT - IN-HOUSE ITEM - DOMESTIC U.S.A.
● We always want you to get the very best prices.
● If you purchased an item from us within 7 days prior to your purchased items' new discounted price, your purchased item is eligible for a Price Adjustment - In-House Item.
● If a coupon code was required for the new discounted price, your purchased order must meet the conditions of the coupon code (i.e., minimum order value).
● If a promotional offer of a free gift or free shipping was advertised for the new offering of the item you purchased, your purchased order must meet the conditions of the promotional offer of a free gift or free shipping (i.e., minimum order value).
● Price Adjustment - In-House Item based on a new discounted price of the item you purchased will result in your purchased item being classified as a Sale Category item and will be treated as a FINAL SALE ITEM NON-RETURNABLE.
START A PRICE ADJUSTMENT - IN-HOUSE ITEM - DOMESTIC U.S.A.
● To be eligible for the Price Adjustment - In-House Item, you must meet the conditions as stated herein.
● To start a Price Adjustment - In-House Item request, you can contact us at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): PRICE ADJUSTMENT//IN-HOUSE ITEM REQUEST//ORDER NUMBER XXXX//ITEM NUMBER XXXX//REFUND OPTION X//
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
● To complete "//Refund Option X//":
• [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."] or
• [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
REFUND OPTION 1 - CREDIT ORIGINAL PAYMENT METHOD - DOMESTIC U.S.A.
● This refund option is not available.
REFUND OPTION 2 - WEBSITE STORE ACCOUNT CREDIT - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Price Adjustment - In-House Item Policy.
If you do not make a choice, when starting a Price Adjustment - In-House Item request email as stated herein, the default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
● We will notify you by email once we have reviewed your Price Adjustment - In-House Item request, and whether your purchased item Price Adjustment - In-House Item was approved or not.
● If approved, your purchased item Price Adjustment - In-House Item credit is issued in the form of a [www.loveislikeadress.com] Website Store Account Credit.
NOTE: You must have an account with password on our website [www.loveislikeadress.com].
● Website Store Account Credit will expire 5 years from the date issued.
● If your order is a little more than your Website Store Account Credit is worth, an additional form of payment will be required at checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your use of the Website Store Account Credit constitutes your agreement to our [Terms of Service].
REFUND OPTION 3 - EMAIL STORE CREDIT CODE - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Price Adjustment - In-House Item Policy.
If you do not make a choice, when starting a return request email as stated herein, the default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
● We will notify you by email once we have reviewed your Price Adjustment - In-House Item request, and whether your purchased item Price Adjustment - In-House Item was approved or not.
● If approved, your purchased item Price Adjustment - In-House Item credit is issued in the form of a [www.loveislikeadress.com] Email Store Credit Code.
● Email Store Credit Code will expire 5 years from the date issued.
● If your order is a little more than your Email Store Credit Code is worth, an additional form of payment will be required at checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your use of the Email Store Credit Code constitutes your agreement to our [Terms of Service].
QUESTION ABOUT PRICE ADJUSTMENT - IN-HOUSE ITEM - DOMESTIC U.S.A.
● You can always contact us for any Price Adjustment - In-House Item question at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): PRICE ADJUSTMENT//IN-HOUSE ITEM QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 02/02/2024 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.
SHIPPING POLICY
● PLEASE INSPECT YOUR ORDER UPON ARRIVAL! (To prevent damage to your order, do not use scissors when opening your postal/courier package or packaging).
● Save all "Love is like a Dress" original shipping package or packaging in case you need to request a Return.
● Do not remove any hang tags or tags from your item. Before removing any tags, please read Return Policy [See heading: "7-Day Return Policy - Domestic U.S.A."].
● To prevent damage to your item, do not pull the hang tags off your item; carefully use scissors to cut the hang tag plastic line fastener or string fastener.
● SATISFACTION GUARANTEED: If you are not completely satisfied with your order, please click the following link: [Satisfaction Guaranteed Policy].
SHIPPING - INTERNATIONAL
● We do NOT offer international Shipping services.
● We do offer domestic U.S.A. Shipping services for:
(a) U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands;
(b) U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address.
HOW LONG DOES IT TAKE TO PROCESS YOUR ORDER - DOMESTIC U.S.A.
● Once we receive your purchase order, please allow approximately 3 business days (Monday to Friday) and do not include holidays, for processing and shipping your purchase order. We do not ship on Saturdays or Sundays.
● Please note that there may be processing delays in shipping orders during: Company Sale Events, Peak Shopping Days, and Holidays. We do not ship on Saturdays or Sundays.
● You can always contact us for any Shipping question at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): SHIPPING QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
● Orders ship from our main and auxiliary warehouses (no public access):
(a) Our main warehouse (no public access) shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
HOW LONG DOES IT TAKE TO RECEIVE YOUR ORDER - DOMESTIC U.S.A.
● Once we deliver your order package to the shipping courier, please allow approximately an additional 3-5 business days (Monday to Friday) and do not include holidays, for delivery of your postal/courier package (U.S.A. Military 10-15 business days approximately for U.S.A. Military APO and FPO and DPO address). We do not ship on Saturdays or Sundays.
● You will receive a confirmation email from us, indicating we shipped your order.
STANDARD SHIPPING - DOMESTIC U.S.A.
● We have Standard Shipping - Domestic U.S.A.
● Please note that there may be processing delays in shipping orders during: Company Sale Events, Peak Shopping Days, and Holidays. We do not ship on Saturdays or Sundays.
● Orders cannot be changed, modified, or canceled after checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
**SHIPPING METHOD - DOMESTIC U.S.A.
● Orders ship from our main and auxiliary warehouses (no public access):
(a) Our main warehouse (no public access) shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
● Delivery times are ESTIMATED AFTER shipping and based on business days (Monday to Friday) and do not include holidays. We do not ship on Saturdays or Sundays.
● Shipping Method - Continental U.S.A.: The lower 48 states and District of Columbia (Washington, D.C.)** |
Delivery Times Estimated |
Shipping Cost |
• Standard Shipping: |
3-5 business days |
$8-$12.66 USD |
|
|
|
|
|
|
● Shipping Method - Non-Continental U.S.A.: Alaska, Hawaii** |
Delivery Times Estimated |
Shipping Cost |
• Standard Shipping: |
3-5 business days |
$12.66 USD |
|
|
|
|
|
|
● Shipping Method - U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands** |
Delivery Times Estimated |
Shipping Cost |
• Standard Shipping: |
3-5 business days |
$12.66 USD |
|
|
|
|
|
|
● Shipping Method - U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address** |
Delivery Times Estimated |
Shipping Cost |
• Standard Shipping: |
10-15 days |
$8.20 USD |
|
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|
|
|
|
**STANDARD SHIPPING - DOMESTIC U.S.A.
● Orders ship from our main and auxiliary warehouses (no public access):
(a) Our main warehouse (no public access) shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
● Once we receive your purchase order, please allow approximately 3 business days (Monday to Friday) and do not include holidays, for processing and shipping your purchase order. We do not ship on Saturdays or Sundays.
● Please note that there may be processing delays in shipping orders during: Company Sale Events, Peak Shopping Days, and Holidays. We do not ship on Saturdays or Sundays.
● Estimated delivery times are based on business days (Monday to Friday) and do not include holidays or weekends (Saturday to Sunday).
● Available to U.S.A. 50 states and District of Columbia (Washington, D.C.), including P.O. Boxes.
● Available to U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands.
● Available to U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address.
● Postal/courier delivery signature required on orders over $200 dollars USD, which means you will have to be present and sign for your postal/courier package upon delivery, or else your postal/courier package will not be delivered.
If you DO NOT want a postal/courier delivery signature requirement placed on your order, you can contact us by leaving a shopping Cart "Order Note" or by emailing us:
(1) On the shopping Cart "ORDER NOTE" section you can leave us this note (copy and paste): [DELIVERY SIGNATURE REQUIREMENT ON ORDER DECLINED], before pressing the "Checkout" button, which will take you to the checkout information page for your order; if you forget to leave us a shopping Cart "ORDER NOTE", immediately go back to the shopping Cart; you can go back to the shopping Cart as long as you do not press the "Pay Now" button for your order. Or,
(2) Email us at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): DELIVERY SIGNATURE REQUIREMENT ON ORDER DECLINED//ORDER NUMBER XXXX//
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS WITH DELIVERY TO YOUR ADDRESS)
Please be advised: By the time we access and read your email request, we may not be able to act on your email request, due to your purchase order may have already been processed for shipping.
NOTE: If you decline the postal/courier delivery signature requirement, you are agreeing to accept the consequence, if your ordered postal/courier package is stolen or lost upon delivery. [See Heading: "Love is like a Dress" company is NOT responsible for:"].
● All orders are subject to: Address Verification System (AVS) matching of your "order billing address" and, your "credit card or payment method statement billing address", on file with your bank or financial institution. Both billing addresses must match.
● Orders cannot be changed, modified, or canceled after checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
TRACKING YOUR ORDER - DOMESTIC U.S.A.
● Once your order is packed and labeled for shipment, you will receive an email notification with your tracking number and the shipping courier's business name:
(a) If your email notification indicates USPS (United States Postal Service), you can track the order by clicking the following link: [USPS - Track a Package];
(b) If your email notification indicates UPS (United Parcel Service), you can track the order by clicking the following link: [UPS - Track a Package];
(c) If your email notification indicates FedEx (Federal Express), you can track the order by clicking the following link: [FedEx - Track a Package].
● SHIPPING COURIER'S TELEPHONE NUMBERS:
(a) USPS (United States Postal Service) Customer Care Center: 1-800-275-8777
(b) USPS Domestic and International Tracking: 1-800-222-1811
(c) UPS (United Parcel Service) Customer Service: 1-800-742-5877
(d) FedEx (Federal Express) Customer Service: 1-800-463-3339
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
"LOVE IS LIKE A DRESS" COMPANY NOT RESPONSIBLE - DOMESTIC U.S.A.
● "Love is like a Dress" company is NOT responsible for:
(a) Delays in shipping with USPS (United States Postal Service) or UPS (United Parcel Service) or FedEx (Federal Express).
(b) If a postal/courier package is shipped back to us due to an incorrectly entered address or undeliverable address recorded on our website.
(c) If a postal/courier package is shipped back to us due to a postal/courier delivery signature requirement placed on your order.
(d) Purchase Order re-shipping costs, whether or not shipping was free or charged, unless we made a mistake.
(e) Damaged or lost or stolen postal/courier package.
(f) Postal/courier package marked by the shipping courier as delivered.
● If the shipping courier tracking shows that your postal/courier package was delivered:
(a) Look for a Notice of Attempted Delivery. Read the Notice and if applicable, indicate on the Notice your postal/courier package delivery preference, and place the Notice back where the shipping courier left it.
(b) Ask your family members or roommates or neighbors if they accepted your postal/courier package delivery.
(c) Contact the shipping courier and give them your postal/courier package "Tracking Number" from the email notification we sent you and ask the shipping courier how you can get your postal/courier package.
(d) Shipping courier may attempt to re-deliver your postal/courier package: Check again the next day, at the end of the day (11:00 P.M.).
FILING A CLAIM WITH SHIPPING COURIER - DOMESTIC U.S.A.
● To file a claim with the shipping courier, please click the following links:
(a) USPS (United States Postal Service) - File a Claim: Domestic Shipments
(b) UPS (United Parcel Service) - File a Claim
(c) FedEx (Federal Express) - File a Claim
QUESTION ABOUT SHIPPING - DOMESTIC U.S.A.
● You can always contact us for any Shipping question at:
(a) Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): SHIPPING QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 04/03/2024 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.
RETURN POLICY
RETURN - DOMESTIC U.S.A.
● PLEASE INSPECT YOUR ORDER UPON ARRIVAL! (To prevent damage to your order, do not use scissors when opening your postal/courier package or packaging).
● Save all "Love is like a Dress" original shipping package or packaging in case you need to request a Return.
● Do not remove any hang tags or tags from your item. Before removing any tags [See heading: "7 Day Return Policy - Domestic U.S.A."].
● To prevent damage to your item, do not pull the hang tags off your item; carefully use scissors to cut the hang tag plastic line fastener or string fastener.
● SATISFACTION GUARANTEED: If you are not completely satisfied with your order, please click the following link: [Satisfaction Guaranteed Policy].
RETURN - INTERNATIONAL
● We do NOT offer international Return services.
● We do offer domestic U.S.A. Return services for:
(a) U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands;
(b) U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address.
HOW LONG DOES IT TAKE TO PROCESS YOUR RETURN - DOMESTIC U.S.A.
● Once we receive your return package, please allow approximately 7 business days (Monday to Friday) and do not include holidays, for your return package to be accepted or declined for processing, as stated herein.
● You will receive a confirmation email from us, indicating we received a return package from you.
● You will receive a confirmation email from us, indicating the return package has been accepted or declined for processing, as stated herein.
● You can always contact us for any Return question at:
(a) Email (copy and paste): RETURNS@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): RETURN QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
● To start a Return request [See heading: "Start A Return Request - Domestic U.S.A."].
(1) Returned items must be sent in with the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA). Any other methods of return will NOT be accepted.
(2) Our main and auxiliary warehouses (no public access) will have different return shipping label addresses for ordered items, as stated herein:
(a) Our main warehouse (no public access) return shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) return shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
HOW LONG DOES IT TAKE TO RECEIVE YOUR REFUND - DOMESTIC U.S.A.
● Once you receive our email indicating your return package has been accepted for processing, as stated herein, you can expect to receive your "Love is like a Dress" refund in accordance with your email "Return Request" "Refund Option" selection choice:
(a) [See heading: "Refund Option 1 - Credit Original Payment Method - Domestic U.S.A."] or
(b) [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."] or
(c) [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
7 DAY RETURN POLICY - DOMESTIC U.S.A.
● We have a 7 day Return Policy, which means you have 7 days from shipping courier's tracking delivery date of your ordered item to request a Return.
For damaged item, or defective item, or wrong item received, you have 3 days from shipping courier's tracking delivery date of your ordered item to request a Return. [See heading: "Damaged, Defective, Wrong Item Received - Domestic U.S.A."].
For missing item, you have 3 days from shipping courier's tracking delivery date of your order to request missing item. [See heading: "Missing Item - Domestic U.S.A."].
● You may try-on clothing, shoes, and accessories in order to test the fit, feel, and look—from inside your home. [See heading: "Final Sale Items Non-Returnable - Domestic U.S.A."].
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● To be eligible for a Return, the item must be in the same NEW condition that you received it: unused, unworn, unwashed, unaltered, and undamaged, with tags attached, certificates of authenticity, and in its original retail package or packaging, or retail boxes or bags, or our branded boxes or bags. You will also need your sales receipt or proof of purchase and our Return Merchandise Authorization Number (RMA).
Returning an item or order that included a FREE GIFT and/or BUY ONE GET ONE?
Please be sure to INCLUDE the FREE GIFT and/or BUY ONE GET ONE with your item or order return, otherwise any return credit you may be due will be adjusted to deduct the at the time retail value of the free gift and/or Buy One Get One.
● Your returned item will be inspected. Items returned that do not meet the Return eligibility requirements stated herein, will be disqualified for return and refund.
Your disqualified returned item will be returned to you at the stated return shipping label costs herein, which means you will need to make arrangement for the payment of the return shipping label costs.
● All Return Shipping costs are non-refundable, unless we made a mistake.
● All Initial Purchase Order Shipping costs are refundable, if applicable.
● All Prepaid services are non-refundable, unless we made a mistake.
● All E-Coupons issued by our company that are one-time use or have expired will not be reissued, unless we made a mistake or:
(a) [See heading: "Exchange - Domestic U.S.A."] or
(b) [See heading: "Damaged, Defective, Wrong Item Received - Domestic U.S.A."].
● All E-Gift cards issued by our company will not be reissued; If approved, the returned item refund credit balance equal to the E-Gift card stated value will be issued in the form of a [www.loveislikeadress.com] Website Store Account Credit, for additional details [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."].
EXCHANGE - DOMESTIC U.S.A.
● Purchase Order items cannot be exchanged for a different size, color, product, etc.
● The fastest way to ensure you get the desired item you want, and to avoid an out of stock situation, is to place a NEW order for the desired item you want as soon as possible. Then request a Return as stated herein, for the ordered item you have as soon as possible.
● Orders cannot be changed, modified, or canceled after checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your returned item will be inspected. Items returned that do not meet the Return eligibility requirements stated herein, will be disqualified for return and refund.
Your disqualified returned item will be returned to you at the stated return shipping label costs herein, which means you will need to make arrangement for the payment of the return shipping label costs.
DAMAGED, DEFECTIVE, WRONG ITEM RECEIVED - DOMESTIC U.S.A.
● Please inspect your order upon delivery (to prevent damage to your order, do not use scissors when opening your postal/courier package or packaging) and if your item is damaged, defective, or if you received the wrong item, REQUEST A RETURN as stated herein, as soon as possible so that we can evaluate the issue and make it right;
● Damaged Means:
[See heading: "Glossary Of Terms (as defined by "love is like a dress") - Domestic U.S.A."];
● Defective Means:
[See heading: "Glossary Of Terms (as defined by "Love is like a Dress") - Domestic U.S.A."].
● For damaged item, or defective item, or wrong item received, you have 3 days from shipping courier's tracking delivery date of your ordered item to request a Return, as stated herein.
After 3 days, from your shipping courier's tracking delivery date, any Return request for damaged item, or defective item, or wrong item received will be denied.
● To start a Return request for ordered item damaged, defective, wrong item received
[See heading: "Start A Return Request - Domestic U.S.A."].
Request a Return and,
Images are mandatory: Include CLOSE-UP pictures that show the item damage or defect or wrong shipment (or wrong item received).
MISSING ITEM - DOMESTIC U.S.A.
● Please inspect your order upon delivery (to prevent damage to your order, do not use scissors when opening your postal/courier package or packaging) and if your ordered item is missing from your UNDAMAGED delivered postal/courier package, REQUEST MISSING ITEM as stated herein, as soon as possible so that we can evaluate the issue and make it right.
Note: If your postal/courier package is delivered DAMAGED with your ordered item missing, please read Shipping Policy [See Heading: "Love Is Like A Dress" Company Not Responsible - Domestic U.S.A."].
● Before requesting a missing item, ask your family members or roommates if they removed the missing item from your delivered postal/courier package.
● For missing item, you have 3 days from shipping courier's tracking delivery date of your order to request missing item.
After 3 days, from your shipping courier's tracking delivery date, any request for missing item will be denied.
● To start a Missing Item request, you can contact us at:
(a) Email (copy and paste): RETURNS@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): MISSING ITEM REQUEST//ORDER NUMBER XXXX//ITEM NUMBER XXXX//
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS WITH YOUR ORDER AND ITEM)
FINAL SALE ITEMS NON-RETURNABLE - DOMESTIC U.S.A.
● Sale Category or Discounted items
● E-Gift Cards
● Style Bags Unwrapping Live
● Monogrammed items
● Custom made-to-order items
● Cover-Ups
● Hair Accessories
● Hats
● Hosiery (stockings, socks, and tights).
● Intimates
● Jewelry
● Lingerie
● Shapewear
● Skincare, Beauty, Makeup items, removed from packaging or opened or used
● Swimwear
● Underwear
● Other Similar Clothing
GLOSSARY OF TERMS (AS DEFINED BY "LOVE IS LIKE A DRESS") - DOMESTIC U.S.A.
TERMS AND DEFINITIONS
● Altered Means:
To change, modify, or make different in some particular or respect: To adjust for a better fit or look.
● Certificates of Authenticity Means:
A small sticker, or a seal, or a seal on paper, or a seal on a document, or a written statement by a merchant or person confirming, approving, or attesting to the authenticity of the product or work.
● Damaged Means (including but not limited to):
Products with stains (e.g., makeup, body), smells (e.g., smoke, pet, body, perfume, deodorant, air freshener), pet/animal hairs, rips (e.g., crochet, shoulder, arm), damaged zippers, incomplete strapping or buttons or embellishments, safety pins on products, damage to products due to tags pulled off or cut off, and etc.
Note: We are NOT responsible for damages to items as a result of improper care or handling or incorrect sizing.
● Defective Means:
(1) Not made correctly, or not working correctly.
(2) Note: The following DO NOT qualify as defects:
(a) Website Product Picture Color or Pattern:
If irregularities appear in our website product picture color or pattern from the actual product color or pattern, it is due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions.
(b) Hand Made and Hand-Dyed Garments:
If irregularities appear they are due to the hand work involved and should not be considered defects but rather a unique aspect of each garment.
If irregularities appear in color they are due to natural colors with pigments that are mixed and hand-dyed.
● New Means:
The condition that you received it: unused, unworn, unwashed, unaltered, and undamaged, with tags attached, certificates of authenticity, and in its original retail package or packaging, or retail boxes or bags, or our branded boxes or bags.
● Package or Packaging, or Boxes or Bags, or our Branded Boxes or Bags Means:
The retail package or packaging, or retail boxes or bags in which the items are sent out from the place of manufacture and branded boxes or bags sent out from us, which means the original retail package or packaging, or retail boxes or bags, or our branded boxes or bags we sent you, and the original retail package or packaging, or retail boxes or bags, or our branded boxes or bags UNTOUCHED AND UNMARKED IN ANY MANNER.
For return shipping to us, we recommend using the "Love is like a Dress" original shipping package or packaging, or shipping boxes we sent your order in. Your original retail package or packaging, or retail boxes or bags, or our branded boxes or bags, must be ENCASED IN ANOTHER PROTECTIVE POSTAL/COURIER PACKAGE for return shipping.
If you send the original retail package or packaging, or retail boxes or bags, or our branded boxes or bags back to us with stickers and return shipping labels directly on the original retail package or packaging, or retail boxes or bags, or our branded boxes or bags, your return will not be accepted.
Example: Shoes must be returned with the original retail package or packaging, or retail boxes or bags, or our branded boxes or bags, with tags attached, certificates of authenticity, and the original retail package or packaging, or retail boxes or bags, or our branded boxes or bags UNTOUCHED AND UNMARKED IN ANY MANNER and ENCASED IN ANOTHER PROTECTIVE POSTAL/COURIER PACKAGE for return shipping.
● Postmark Means:
Postmarks are electronically scanned barcode shipping labels on parcels or imprints on parcels that show the name of the USPS (United States Postal Service) office or shipping courier office that accepted custody of the parcel, along with the state, the zip code, and the date of mailing or shipping.
● Sales Receipt or Proof of Purchase Means:
(a) Sales Receipt: Your paper sales receipt or printed email sales receipt provided by "Love is like a Dress" or,
(b) Proof of Purchase: Your paper shipping Packing List or printed email shipping Packing List provided by "Love is like a Dress" or,
(c) Proof of Purchase: Your bank or credit card company financial statement showing your purchase from "Love is like a Dress" with the date and amount.
Note: Please remember it can take some time for your bank or credit card company to process and post the purchase to your financial statement.
● Tags Means:
"Love is like a Dress" hang tags or the manufacturer's hang tags or the retail price tag or other packaging that you would remove in order to use the item. And the permanently-attached sewed on tags, like size and washing instructions tags.
● Try-On Means:
To put on for a moment, in order to test the fit, feel, and look—from inside your home.
● Used Means:
Has been utilized for the purpose for which it was intended for.
● Washed Means:
The act or process of washing or cleansing: To cleanse or remove something such as dirt or stain, by rubbing, scrubbing, dipping, drenching, immersing, or rinsing-out with liquid (such as water or other liquid or other cleanser).
● Worn Means:
Showing the effects of use, wear, handling, etc.
START A RETURN REQUEST - DOMESTIC U.S.A.
● To be eligible for a Return, the item must be in the same NEW condition that you received it: unused, unworn, unwashed, unaltered, and undamaged, with tags attached, certificates of authenticity, and in its original retail package or packaging, or retail boxes or bags, or our branded boxes or bags. You will also need your sales receipt or proof of purchase and the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA), as stated herein.
Returning an item or order that included a FREE GIFT and/or BUY ONE GET ONE?
Please be sure to INCLUDE the FREE GIFT and/or BUY ONE GET ONE with your item or order return, otherwise any return credit you may be due will be adjusted to deduct the at the time retail value of the free gift and/or Buy One Get One.
● Your returned item will be inspected. Items returned that do not meet the Return eligibility requirements stated herein, will be disqualified for return and refund.
Your disqualified returned item will be returned to you at the stated return shipping label costs herein, which means you will need to make arrangement for the payment of the return shipping label costs.
● To start a Return request, you can contact us at:
(a) Email (copy and paste): RETURNS@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): RETURN REQUEST//ORDER NUMBER XXXX//ITEM NUMBER XXXX//RETURN OPTION X//REFUND OPTION X//
(c) Message: (1. PLEASE CHOOSE A REASON FOR YOUR RETURN FROM LIST BELOW. 2. TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS WITH YOUR ORDER AND ITEM)
(d) Choose A Reason For Your Return (copy and paste):
• Item Damaged or Defective
• Wrong Shipment
• Did not Match the Description
• Change of Mind
• Other
Images are mandatory: If the chosen return request reason is "Item Damaged or Defective" or "Wrong Shipment", please provide CLOSE-UP pictures that show the item damage or defect or wrong shipment (or wrong item received).
(e) To complete "Return Option X":
[See heading: "Return Option 1 - We Will Email You A Return Shipping Label For The Cost Stated Herein - Domestic U.S.A."].
(f) To complete "Refund Option X":
• [See heading: "Refund Option 1 - Credit Original Payment Method - Domestic U.S.A."] or
• [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."] or
• [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."].
● Please include your sales receipt or proof of purchase and the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA), as stated herein.
● Returned items must be sent in with the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA). Any other methods of return will NOT be accepted.
● The return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA) will be addressed to the customer's purchase order address location used to place the order – we cannot change this!
Please note that if an item is being returned from a location that does not match the "Ship From" address location printed on the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA), your return request or your return shipping package(s) may be declined or accepted, at the sole discretion of "Love is like a Dress".
● Our main and auxiliary warehouses (no public access) will have different return shipping label addresses for ordered items:
(a) Our main warehouse (no public access) return shipping mailing address:
Love is like a Dress
Warehouse Department
125 Austin Road
P.O. Box 443
Napoleon, Michigan 49261 U.S.A.
(b) Our auxiliary warehouses (no public access) return shipping mailing address:
Warehouse Department
Multiple Addresses
Domestic U.S.A.
● All Return Shipping costs are non-refundable, unless we made a mistake.
● All Initial Purchase Order Shipping costs are refundable, if applicable.
● All Prepaid services are non-refundable, unless we made a mistake.
● All E-Coupons issued by our company that are one-time use or have expired will not be reissued, unless we made a mistake or:
(a) [See heading: "Exchange - Domestic U.S.A."] or
(b) [See heading: "Damaged, Defective, Wrong Item Received - Domestic U.S.A."].
● All E-Gift cards issued by our company will not be reissued; If approved, the returned item refund credit balance equal to the E-Gift card stated value will be issued in the form of a [www.loveislikeadress.com] Website Store Account Credit, for additional details [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."].
● If your Return request is approved, you have 6 days from the date of our email Return request approval, to POSTMARK and SEND us your Return request approval item, which means our email Return request approval will EXPIRE 6 days from the date of our email Return request approval and you must POSTMARK and SEND us your Return request approval item WITHIN the 6 days.
● Return Shipping Tracking Number: It is very important that you keep your Tracking Number in case we need to locate your return postal/courier package.
● Items sent back to us, without a Return request approval or an EXPIRED Return request approval or without the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA), will not be accepted.
● Your unscheduled or expired approval or denied or disqualified returned item will be returned to you at the stated return shipping label costs herein, which means you will need to make arrangement for the payment of the return shipping label costs.
If you do not claim the unscheduled or expired approval or denied or disqualified returned item you sent us within 30 day of receipt by us, the unscheduled or denied or disqualified returned item you sent us, will be considered abandoned, and will be donated to a charity (e.g., Home that Shelters Women).
RETURN OPTION 1 - WE WILL EMAIL YOU A RETURN SHIPPING LABEL FOR THE COST STATED HEREIN - DOMESTIC U.S.A.
● Returned items must be sent in with the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA), as stated herein. Any other methods of return will NOT be accepted.
● The return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA) will be addressed to the customer's purchase order address location used to place the order – we cannot change this!
Please note that if an item is being returned from a location that does not match the "Ship From" address location printed on the return shipping label provided by "Love is like a Dress" with our Return Merchandise Authorization Number (RMA), your return request or your return shipping package(s) may be declined or accepted, at the sole discretion of "Love is like a Dress".
● If your Return request is approved, we will email you a Return shipping label for the cost of:
(1) Standard Shipping is approximately $8.00 to $12.66 USD per return shipping label (cost dependent on your domestic U.S.A. shipping address to our main warehouse (no public access) return shipping mailing address in Napoleon, Michigan U.S.A. or to our auxiliary warehouses (no public access) in the Domestic U.S.A.):
(a) Continental U.S.A.: The lower 48 states and District of Columbia (Washington, D.C.);
(b) Non-Continental U.S.A.: Alaska, Hawaii;
(c) U.S.A. Territories: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands;
(d) U.S.A. Military: APO (Air/Army Post Office) and FPO (Fleet Post Office) address or Diplomatic DPO (Diplomatic Post Office) address;
(2) As well as:
Instructions on how and where to send your item(s) return postal/courier package(s).
REFUND OPTION 1 - CREDIT ORIGINAL PAYMENT METHOD - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Return Policy.
If you do not make a "Refund Option X" choice, when starting a Return request email as stated herein, the "Refund Option X" default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."]; excluding E-Coupons and E-Gift cards as stated herein.
● We will notify you by email once we have received and inspected your returned item, and whether your returned item refund was approved or not.
● If approved, the returned item refund credit will be refunded to your original payment method.
● Please remember it can take some time for your bank or credit card company to process and post the refund to your financial statement.
● All Return Shipping costs are non-refundable, unless we made a mistake.
● All Initial Purchase Order Shipping costs are refundable, if applicable.
● All Prepaid services are non-refundable, unless we made a mistake.
● All E-Coupons issued by our company that are one-time use or have expired will not be reissued, unless we made a mistake or:
(a) [See heading: "Exchange - Domestic U.S.A."] or
(b) [See heading: "Damaged, Defective, Wrong Item Received - Domestic U.S.A."].
● All E-Gift cards issued by our company will not be reissued; If approved, the returned item refund credit balance equal to the E-Gift card stated value will be issued in the form of a [www.loveislikeadress.com] Website Store Account Credit, for additional details [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."].
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
REFUND OPTION 2 - WEBSITE STORE ACCOUNT CREDIT - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Return Policy.
If you do not make a "Refund Option X" choice, when starting a Return request email as stated herein, the "Refund Option X" default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."]; excluding E-Coupons and E-Gift cards as stated herein.
● We will notify you by email once we have received and inspected your returned item, and whether your returned item refund was approved or not.
● If approved, the returned item refund credit is issued in the form of a [www.loveislikeadress.com] Website Store Account Credit.
NOTE: You must have an account with password on our website [www.loveislikeadress.com].
● All Return Shipping costs are non-refundable, unless we made a mistake.
● All Initial Purchase Order Shipping costs are refundable, if applicable.
● All Prepaid services are non-refundable, unless we made a mistake.
● All E-Coupons issued by our company that are one-time use or have expired will not be reissued, unless we made a mistake or:
(a) [See heading: "Exchange - Domestic U.S.A."] or
(b) [See heading: "Damaged, Defective, Wrong Item Received - Domestic U.S.A."].
● All E-Gift cards issued by our company will not be reissued; If approved, the returned item refund credit balance equal to the E-Gift card stated value will be issued in the form of a [www.loveislikeadress.com] Website Store Account Credit, for additional details [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."].
● Website Store Account Credit will expire 5 years from the date issued.
● If your order is a little more than your Website Store Account Credit is worth, an additional form of payment will be required at checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your use of the Website Store Account Credit constitutes your agreement to our [Terms of Service].
REFUND OPTION 3 - EMAIL STORE CREDIT CODE - DOMESTIC U.S.A.
● Your choice. We have a no-hassle Return Policy.
If you do not make a "Refund Option X" choice, when starting a Return request email as stated herein, the "Refund Option X" default choice will be [See heading: "Refund Option 3 - Email Store Credit Code - Domestic U.S.A."]; excluding E-Coupons and E-Gift cards as stated herein.
● We will notify you by email once we have received and inspected your returned item, and whether your returned item refund was approved or not.
● If approved, the returned item refund credit is issued in the form of a [www.loveislikeadress.com] Email Store Credit Code.
● All Return Shipping costs are non-refundable, unless we made a mistake.
● All Initial Purchase Order Shipping costs are refundable, if applicable.
● All Prepaid services are non-refundable, unless we made a mistake.
● All E-Coupons issued by our company that are one-time use or have expired will not be reissued, unless we made a mistake or:
(a) [See heading: "Exchange - Domestic U.S.A."] or
(b) [See heading: "Damaged, Defective, Wrong Item Received - Domestic U.S.A."].
● All E-Gift cards issued by our company will not be reissued; If approved, the returned item refund credit balance equal to the E-Gift card stated value will be issued in the form of a [www.loveislikeadress.com] Website Store Account Credit, for additional details [See heading: "Refund Option 2 - Website Store Account Credit - Domestic U.S.A."].
● Email Store Credit Code will expire 5 years from the date issued.
● If your order is a little more than your Email Store Credit Code is worth, an additional form of payment will be required at checkout.
● Email notifications and communications will be sent to the customer account email address used to place the order – we cannot change this!
Note: If you do not see the email notifications and communications we sent you in your email inbox folder, please check in your email spam/junk folder for the email.
● Your use of the Email Store Credit Code constitutes your agreement to our [Terms of Service].
QUESTION ABOUT RETURN - DOMESTIC U.S.A.
● You can always contact us for any Return question at:
(a) Email (copy and paste): RETURNS@LOVEISLIKEADRESS.COM
(b) Subject (copy and paste): RETURN QUESTION
(c) Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)
Revised: 04/03/2024 Love is like a Dress, a company of Maldonado Solutions LLC. All rights reserved. U.S.A.
• Email (copy and paste): CUSTOMERSERVICE@LOVEISLIKEADRESS.COM
• Subject (copy and paste): RECOMMENDATION/POLICY QUESTION
• Message: (PLEASE TELL US YOUR THOUGHTS, EXPERIENCES, AND CONCERNS)